1. THE WEBSITE
1.1 This page, together with the other documents referred to
on it, tells you the terms and conditions (the “Terms”) on which you may make
use of our website: www.audreysconfectioneries.com (the “Website” or “Site”) whether as a guest or
a registered user. Please read these Terms carefully before ordering any
Products from the Site. By using the Website, you indicate that you accept
these Terms and that you agree to abide by them.
1.2 Audrey’s Confectioneries, is operated by Audrey’s Confectioneries (“We” or
“Company”), a Company registered with the Department of Trade Industry with
official address at the 880 President Magsaysay St. Kasambagan Brgy, Cebu City,
a company registered in the Philippines.
1.3 We can be reached via e-mail at sales@audreysconfectioneries.com and through direct line at +63 (917) 553-5482.
1.4 We reserve the right to change these Terms
at any time without notice to you by posting changes online. You are
responsible for regularly reviewing information posted online to obtain timely
notice of such changes. Your continued use of the Website after changes are
posted constitutes your acceptance of the amended Terms.
1.5 In order for you to use the site, you must
be a least 18 years of age and possess a valid credit or debit card issued by a
bank acceptable to us.
1.6 You are responsible for all access to the
Website through your Internet connection and for bringing these Terms to the
attention of all such persons.
1.7 You shall not in any way use the Website or
submit to us or to the Website or to any user of the Website anything which in
any respect:
a) is in breach of any law, statute, regulation
or by-law of any applicable jurisdiction;
b) is fraudulent, criminal or unlawful;
c) is inaccurate or out-of-date;
d) may be obscene, indecent, pornographic,
vulgar, profane, racist, sexist, discriminatory, offensive, derogatory,
harmful, harassing, threatening, embarrassing, malicious, abusive, hateful,
menacing, defamatory, untrue or political;
e) impersonates any other person or body or
misrepresents a relationship with any person or body;
f) may infringe or breach the copyright or any
intellectual property rights (including without limitation copyright, trade
mark rights and broadcasting rights) or privacy or other rights of us or any
third party;
g) may be contrary to our interests;
h)is contrary to any specific rule or
requirement that we stipulate on the Website in relation to a particular part
of the Website or the Website generally; or
i)involves your use, delivery or transmission of
any viruses, unsolicited emails, trojan horses, trap doors, back doors, easter
eggs, worms, time bombs, cancelbots or computer programming routines that are
intended to damage, detrimentally interfere with, surreptitiously intercept or
expropriate any system, data or personal information.
1.8 You hereby grant to us an irrevocable,
royalty-free, worldwide, assignable, sub-licensable license to use any material
which you submit to us or the Website for the purpose of use on the Website or
for generally marketing (by any means and in any media) our services. You agree
that you waive your moral rights to be identified as the author and we may
modify your submission.
1.9 Commentary and other materials posted on the
Website are not intended to amount to advice on which reliance should be
placed. We therefore disclaim all liability and responsibility arising from any
reliance placed on such materials by any visitor to the Website, or by anyone
who may be informed of any of its contents.
1.10 You agree to comply at all times with any
instructions for use of the Website which we make from time to time.
2. REGISTRATION FOR THE SERVICE
2.1 If you would like to submit an order to the Website to
purchase one of the products listed on the Website, you will need to register
for an account on the Website (an “Account”) which you will be able to access
on the Website through the “My Account” part of the Website. To register, you
need to supply us with your name, address, postal code and email address and
possibly some other personal information. See our Privacy Policy for more
details about this.
2.2 Once you registered with the Website, you
will be asked to create a username for, and allocate a password to, your
Account. You must keep the password confidential and immediately notify us if
any unauthorized third party becomes aware of that password or if there is any
unauthorized use of your email address or your Account or any breach of
security known to you. You agree that any person to whom your user name or
password is disclosed is authorized to act as your agent for the purposes of
using (and/or transacting via) your Account. Please note that you are entirely
responsible if you do not maintain the confidentiality of your password.
2.3 You must be registered with a valid personal
email address that you access regularly, so that, among other things,
administration emails can be sent to you. Any Accounts which have been
registered with someone else’s email address or with temporary email addresses
may be closed without notice. We may require you to validate Accounts at
registration or if we believe you have been using an invalid email address.
2.4 When you register for an Account, and
whenever you log on to your Account thereafter, you have the option to sign up
to receive, and to opt out of receiving, information emails (such as
newsletters, information on offers etc). You are able to unsubscribe from such
information emails at any time by logging in to your Account.
2.5 Although we save the information relating to
any order that you submit to the Website to purchase one of the products listed
on the Website, you will be unable to directly retrieve this information for
security reasons. You may access this information by logging in to your
Account. You will be able to view information relating to your completed, open
or recently dispatched orders and manage and save your address information, any
bank details and any newsletter to which you may have subscribed.
3. ORDERING AND PAYMENT
3.1 Before making an Order, you must first register in
accordance to Clause 2.
3.2 We process information about you in
accordance with our Privacy Policy. By using the
Website, you consent to such processing and you warrant that all data provided
by you are accurate.
3.3 Once you selected a Product that you wish to
Order, you will then be shown or told (on the Site) the charges you must pay
including Value Added Tax (VAT), and any applicable delivery charges. Unless
otherwise stipulated on the Site, all charges are stated in Philippine Pesos.
3.4 You shall pay for the Product in full at the
time of ordering by supplying us with your credit or debit card details from a
credit or debit card company acceptable to us or by PayPal, which we require in
order to process your Order. Alternatively, you may pay by any method that we
have said is acceptable to us, but in any event, we shall not be bound to
supply before we have received cleared funds in full. Your credit card payments
will be received and processed by our Payment Service Provider. Depending on
the results of a credit check, we reserve the right not to offer certain forms
of payment and to refer you to our other forms of payment.
3.5 If you are asked for details of a payment
card, you must be fully entitled to use that card or account. The card or
account must have sufficient funds to cover the proposed payment to us.
3.6 You undertake that all details you provide
to us for the purpose of purchasing the Product from us will be correct, that
the credit or debit card, or account or other payment method which you use is
your own and that there are sufficient funds or credit facilities to cover the
cost of the Product. We reserve the right to obtain validation of your payment
details before providing you with the Product.
3.7 We shall not be obliged to supply the
Product to you until we have accepted your Order. Unless expressly stating that
we accept your order, an email, letter, fax or other Acknowledgement of your
Order by us is purely for information purposes and does not constitute the
Confirmation of Order. Acceptance shall take place when we expressly accept
your Order by email to you, in the form of a document called a
“Confirmation of Order” stating that we are accepting your Order. In
that Acknowledgement, we may give you an Order reference number and details of
the Product you have ordered. We may in our discretion refuse to accept an
Order from you for any reason, including unavailability of supplies or we may
offer you an alternative Product (in which case we may require you to re-submit
your Order first).
3.8 If you discover that you have made a mistake
with your Order after you have submitted it to the Site, please contact
Customer Service at sales@audreysconfectioneries.com immediately. However, we cannot guarantee that
we will be able to amend your Order in accordance with your instructions.
3.9 We try very hard to ensure that the price
given to you is accurate, but the price of your Order will need to be validated
by us as part of our acceptance procedure. If the price for the Order changes
before we accept your Order, we will contact you and ask you to confirm that
you wish to proceed at the amended price.
3.10 We undertake to deliver only those Products
whose dispatch we have confirmed in the Confirmation of Order. We will not be
obliged to supply any other Products which may have been part of your Order
until we have sent a Confirmation of Order in relation to those Products.
4. PROMOTIONAL VOUCHERS, GIFT VOUCHERS, STORE CREDIT
4.1 Promotional vouchers, in the forms of codes, may be issued by us from time to time during certain promotions. Gift vouchers work like gift certificates which may be purchased from the Website. Store credits are issued in exchange for returned items.
4.2 These vouchers and store credits maybe used as payments for items purchased on the Site.
4.3 You may check the total value of your store credits by going to “My Account” on the Site.
4.4 We may email gift and promotional vouchers to you. Subject to clause 2.2, we accept no liability for errors in the email address of the voucher recipient.
4.5 We assume no liability for the loss, theft or ineligibility of gift or promotional vouchers.
4.6 In the event of fraud, an attempt at deception or in the event of the suspicion of other illegal activities in connection with a voucher purchase or redemption of that voucher on the Site, we are entitled to close your Account and/or require a different means of payment.
4.7 Conditions for the redemption of promotional vouchers
a)Promotional vouchers are valid for the specified period stated on them only, can only be redeemed once and cannot be used in conjunction with other promotional vouchers. Individual brands may be excluded from certain voucher promotions;
b)If you place an Order for a Product less than the value of the promotional voucher, no refund or residual credit will be returned to you;
c)The credit of a promotional voucher does not accrue interest nor does it have a cash value;
d)If the credit from your voucher is insufficient for the Order you wish to make, you may make up the difference through payment.
4.8 Conditions for the redemption of gift vouchers
a)You may purchase gift vouchers for use on the Site by you or other Customers. These gift vouchers will be sent by email;
b)Gift vouchers cannot be used to buy further gift vouchers. Gift vouchers may only be purchased through debit or credit card or through PayPal;
c)The credit of a gift voucher does not accrue interest nor does it have a cash value;
d)An order for a gift voucher can be cancelled by contacting us at +63 (917) 553-5482 at any time before the gift voucher has been redeemed. A voucher is considered to have been redeemed if it has been used as payment in placing an Order;
e)If the credit of a gift voucher is insufficient for the Order you wish to make, you may make up the difference through payment;
f)You may use as many gift vouchers as you wish in paying for an Order, and gift vouchers may be used in conjunction with one promotional voucher per Order.
5. LIMITATION OF LIABILITY
5.1 This clause 5 prevails over all other clauses and sets
forth our entire Liability, and your sole and exclusive remedies.
5.2 To the extent permitted by law, our total
liability to you or any third party shall in no circumstances exceed, in
aggregate, a sum equal to the greater of: i) PHP500; or ii) 110% of any
aggregate amount paid by you to us in the 12 months preceding any cause of
action arising.
5.3 We shall not have any liability (whether in
contract, tort, negligence, misrepresentation, restitution or under any legal
head of liability) in relation to your use or inability to use or delay in use
of the Website or any material in it or accessible from it or from any action
or decision taken as a result of using the Website or any such material for
any: (a) indirect or consequential losses, damages, costs or expenses; (b) loss
of actual or anticipated profits; (c) loss of contracts; (d) loss of use of
money; (e) loss of anticipated savings; (f) loss of revenue; (g) loss of goodwill;
(h) loss of reputation; (i) loss of business; (j) loss of operation time; (k)
loss of opportunity; or (l) loss of, damage to or corruption of, data; whether
or not such losses were reasonably foreseeable or we had been advised of the
possibility of you incurring such losses. For the avoidance of doubt, (b) to
(l) apply whether such losses are direct, indirect, consequential or otherwise.
6. FORCE MAJEURE
6.1 We shall not be liable to you for any breach, hindrance
or delay in the performance of a Contract attributable to any cause beyond our
reasonable control, including without limitation any natural disaster and
unavoidable incident, actions of third parties (including without limitation
hackers, suppliers, governments, quasi-governmental, supra-national or local
authorities), insurrection, riot, civil commotion, war, hostilities, warlike
operations, national emergencies, terrorism, piracy, arrests, restraints or
detainments of any competent authority, strikes or combinations or lock-out of
workmen, epidemic, fire, explosion, storm, flood, drought, weather conditions,
earthquake, natural disaster, accident, mechanical breakdown, third party
software, failure or problems with public utility supplies (including
electrical, telecoms or Internet failure), shortage of or inability to obtain
supplies, materials, equipment or transportation (“Event of Force
Majeure”), regardless of whether the circumstances in question could have
been foreseen.
7. GENERAL
7.1 Contracts for the supply of products formed through the
Website or as a result of visits made by you are governed by these Terms.
7.2 No failure or delay by us in exercising any
right under these Terms shall operate as a waiver of such right or extend to or
affect any other or subsequent event or impair any rights or remedies in
respect of it or in any way modify or diminish our rights under these Terms.
7.3 If any clause in these Terms shall become or
shall be declared by any court of competent jurisdiction to be invalid or
unenforceable, such invalidity or unenforceability shall in no way affect any
other clause or part of any clause, all of which shall remain in full force and
effect, so long as these Terms shall be capable of continuing in effect without
the unenforceable term.
7.4 Nothing in these Terms shall create or be
deemed to create a partnership, an agency or a relationship of employer and
employee between you and us.
7.5 No person who is not a party to these Terms
shall acquire any rights under it or be entitled to benefit from any of its
terms even if that person has relied on any such term or has indicated to any
party to these Terms its assent to any such term.
7.6 These Terms (and all non-contractual
obligations arising out of or connected to them) shall be governed and
construed in accordance with Philippine laws. Both we and you hereby submit to
the non-exclusive jurisdiction of the Philippines Courts.
7.7 We reserve the right to amend these Terms at
any time. All amendments to these Terms will be posted on-line. However,
continued use of the Site will be deemed to constitute acceptance of the new
Terms.
8. AVAILABILITY OF THE WEBSITE, SECURITY AND ACCURACY
8.1 While we endeavor to make the Website available 24 hours
a day, we cannot be liable if, for any reason, the Website is unavailable for
any time or for any period. We make no warranty that your access to the Website
will be uninterrupted, timely or error-free. Due to the nature of the Internet,
this cannot be guaranteed. In addition, we may occasionally need to carry out
repairs, maintenance or introduce new facilities and functions.
8.2 Access to the Website may be suspended or
withdrawn to or from you personally or all users temporarily or permanently at
any time and without notice. We may also impose restrictions on the length and manner
of usage of any part of the Website for any reason. If we impose restrictions
on you personally, you must not attempt to use the Website under any other name
or user.
8.3 We do not warrant that the Website will be
compatible with all hardware and software which you may use. We shall not be
liable for damage to, or viruses or other code that may affect, any computer
equipment, software, data or other property as a result of your access to or
use of the Website or your obtaining any material from, or as a result of
using, the Website. We shall also not be liable for the actions of third
parties.
8.4 We may change or update the Website and
anything described in it without notice to you.
8.5 While we endeavor to ensure that information
and materials on the Website are correct, no warranty or representation,
express or implied, is given that they are complete, accurate, up-to-date, fit
for a particular purpose and, to the extent permitted by law, we do not accept
any liability for any errors or omissions. This shall not affect any obligation
which we may have under any contract that we may have with you to provide you
with services, including any obligation that we may have under that contract to
provide you with accurate information and advice, and which we may do through a
secure part of the Website available to people who use the appropriate
password.
8.6 The material contained on the Website is
provided for information purposes only and it shall not give rise to any
commitment or obligation by us. Any information on the Website shall not
constitute any part of an offer or contract.
9. TRADEMARKS AND INTELLECTUAL PROPERTY RIGHTS
9.1 The AUDREY’S CONFECTIONERIES NAMES AND LOGOS and all related names, design marks and slogans are the trademarks or service marks of us or our licensors.
9.2 We are the owner of all the materials: illustrations, photographs, video or audio sequences or any graphics published on our Site. Those works are protected by copyright laws and treaties around the world. All such rights are reserved and may not be used without our expressed approval in writing.
9.3 You must not use any part of the materials on the Website for commercial purposes without obtaining a license to do so from us or from our licensors.
10. THIRD PARTY WEBSITES
10.1 We have no control over and accept no responsibility for
the content of any site to which a link from the Website exists (unless we are
the provider of those linked sites). Such linked sites are provided “as is” for
your convenience only with no warranty, express or implied, for the information
provided within them. We do not provide any endorsement or recommendation of
any third party site to which the Website provides a link.
10.2 You must not, without our permission, frame
any of the Website onto your own or another person’s website.
11. PHILIPPINES LAW AND JURISDICTION
11.1 These Terms and your use of the Website (and all non-contractual relationships arising out of or connected to it or them) shall be governed by and construed in accordance with Philippines law. You submit to the exclusive jurisdiction of the Philippines courts to settle any dispute which may arise under these Terms.